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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 30,748 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have kept my devices safe for all this time. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for daily use TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and not too expensive for what it is and what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must for every non-techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me on my recover set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use this it’s like buying insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect tv does exist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints and a great price. Perfect for the living room for movies or games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, service, is good to know if you need they’re here to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a kick in the nutz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. It is a must have for peripherals that live around pets or kids. Best bang for your buck if you have headsets or mice dyeing every 18 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy warranties on all my electronics. If best buy ever got rid of the geek squad warranty id likely never buy another tv from there. But super satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve learned just buy the extra warranty, the way things are made nowadays but yet are double the price warrants the protection. I’ve been victim too many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronic purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our five year protection plan. We had one on our last computer and were very glad we did so. No problem getting service from friendly staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review nothing to say pleasure dont as me ha my use the stevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have for expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job and I think the service is good and pls keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent cost friendly TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to hold off purchasing larger, more expensive TV and wait for latest technology (4K, Curved TV, OLED) to evolve and prices drop. Based on that criteria Brandon from Best Buy pointed me to Samsung's top of line 1080p as less costly alternative, and am very happy with it. Only reason I didn't give a 5 rating, is the relatively poor speakers & sound (I later purchased a sound bar). Otherwise great picture, no motion refresh issues, along with excellent Best Buy sales and support.

    I would recommend this to a friend