Customer Ratings & Reviews

NA did not use Geek Squad this time around. Sorry.

I have not had to use this protection as of yet however, I am sure they will take pretty good care of my product.

Great to have protection on the things you love. It’s easier then spending money for no reason to purchase an item when Best Buy’s No hassle plan of attack works better than PC Richards or even HHGreg from back in the day. They actually cover you.

It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.

Great tv, picture and colors are flawless. Would definitely buy again.

We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”

So glad I got this protection plan! It paid for itself shortly after the first year when my manufacturers warranty ran out. In-home service was excellent. Unfortunately I had to buy a new plan with the new replacement TV.

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

The agent mounted my tv and connected to my firestick

I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

Def good to have geek Squad Protection for my LG C2 42 inch tv

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

Have used the Geek squad many, many time for different items we have purchased. They are polite and know what they are doing and make sure everyone is working before they leave and also encourage you to call if you have any problems or questions.

love the tv! has been working perfectly since i got my hands on it