Customer Ratings & Reviews

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

I mounted both stands to my tv. It was smoothly done with the proper tool

Excellent service with timing delivery door to door

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.