Customer Ratings & Reviews

I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.

When I buy any electronics in Bes Buy I get a protection plan too. My experience with those protection plan is very good, fix the electronics or change it if can not be repair.

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

Very helpful and knowledgeable about the concerns I had.

Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

[Employee of bestbuy] I love the quality, features, and being able to stream movies concerts and other special events

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

Always a good addon for products you care about!!!

Great service never had an issue with geek squad always on point

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

I have the plan in case I need it, these days products last a lot longer than in the past.

Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.