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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30847 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 30,847 reviews
  • Rated 5 out of 5 stars

    Hope i dont need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the "extra" protection because you never know what's going to happen. I figured I couldn't go wrong with getting it (and it was such a low price). It came in handy with a previous TV purchase. I only had to pay a "small" difference in the price of the TVs (since I purchased a different one the 2nd time).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5-year protection for my Samsung TV set and I know that if something goes wrong, it will be easy for me to contact Geek Squad for whatever problem I have with my TV set. Will renew again before expiration date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid off when my 60” Visio television broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is always a good coverage to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had geek squad insurance for other smaller items, i just hope that (IF) i have to use it on my OLED that its worth the $$ spent on this insurance, I have been assured that its worth it. we see, well I hope not right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the service.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to get a little extra protection for my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the opp to have this service when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need it but happy to have it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go home with out it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its geek squad. I don't buy anything with out it. Always been able to work any issues with the items i have protected by GeekSquad. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage provided by this service gives a peace of mind that is unparalleled, and for a length of time that I’ve never seen with any other store warranty and certainly not at this extremely affordable price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans Are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a good price.Nice crisp picture for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone should get this protection from the Geek Squad. They are very good and attentive to your needs. They absolutely know what they are doing and do their job well!! I am glad I got that extra protection because after 6 months my television started going and they were right there to help. Thank you Geek Squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 series nanocell 75" tv protection plan purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get for a tv worth alot of value, can't pass up Incase of the chance anything goes wrong with your tv within the first 2 years of owning it, so don't pass this up and a must protect purchase from best buy, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

    I would recommend this to a friend