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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 30,749 reviews
  • Rated 5 out of 5 stars

    Can’t get a TV without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Changed my TV three times in three years due to normal wear and tear. For each replacement did not have to pay more $100 for my new TV (each a different brand). Never get a TV without this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but wouldn’t buy the tv without purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good knowing that if anything ever happens Geek squad has you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan seemed like the thing to get especially after the price of the tv. I recommend getting the 2 year protection plan. I've read reviews saying that after about 2 months the tv goes out. hasn't happened to me but still its a precaution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great no hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They go to you! No need to bring in your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your painless warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been let down by geek squad and any issues have been quick resolved and settled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peopl who like there job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad, I mean come on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, pleasant and helpful staff. Very Accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bery knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security with a phone call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My security. I’m 85 & don’t want to investigate for problems myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

    I would recommend this to a friend