Customer Ratings & Reviews

I like the five year warranty my TV went bad and they're going to exchange it with no problems

Haven't had to use it yet but the claimed support problems are great and like the convenience of dealing with them through bestbuy. I'll update the review of I ever end up using this warranty for tv repair over time. Reasonable price for 3 yrs of coverage.

Geek squad is the the best warranty on the market.

Very good smart TV. I’m happy. I had LG tv before but not smart and this one is a lot better.

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

Went above and beyond to help me. I really appreciate their service.

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

I wish i would have knew how this works but anyway i am glade i got the service cause i needed it a month after purchasing but could not use it untill a year later the manufacturing warrenty last a year an had to be used 1st

Adjusted price with flash sale after purchase of which we appreciate

Great no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Well worth the price and was very easy to use for warranty replacement. Great customer service

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty