Customer Ratings & Reviews

We purchased the max warranty and the price was great

It’s good to have protection on your items that you purchase, because accident do happen.

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

I’ll give you five stars reading very good awesome

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

I have never gone wrong by purchasing the protection

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

You can never go wrong getting the warranty! Definitely worth it!

good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

Glad I purchased this extra insurance. I feel so much more comfortable about my purchase knowing that I have this.

Agents are kind , courteous and knowledgeable. I've used their service in the past and have always been satisfied.

I’ve had The Geeks on everything I’ve bought from Best Buy. I have been so pleased with their ability to fix each of my computers when I’ve problems. I’ve recently had to get a new microwave and even that was a breeze. Thank you Geeks for being there.

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

They are really attentive and the support they give is very clear.

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.