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Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 30,848 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year coverage at an affordable price? Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully it works out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranties are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties from the geek squad are always worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. Always know exactly what to do and get the problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been available to me every time I have needed them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the 2 year protection at first but got it within the month, glad I did since I was worried my dog would knock it over with it being on the floor lol on the wall now but either way good to have protection in case anything happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 5 year when purchasing my TV's. Every time my TV's die I am able to replace it which is wonderful. The only thing I don't like is the fact that the department is closed on the weekends if you want to get your transaction completed. I had to call that Monday to let Geek Squad know what was going on and you have to wait for a Best Buy card via UPS next day air by 5pm. That was the only draw back for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the little cost for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your own security guard, protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not love the Geek Squad. When you need them they are always there. It is like your own security guard around your computer, appliance, phone, etc. Get protected with the Geek Squad, they keep your information and devices safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have and have used in past. Easy effortless exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop when i cracked at the hindge with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product & Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think twice-Buy Geek Squad Protection option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for standing behind your product best buy have good prices on there products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff: pleasant and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my daughter's new desktop. Though I haven't used them particularly for this product, I've used them in past times. Geek Squad associates are always pleasant and efficient. They always come through when you need them.

    I would recommend this to a friend