Customer Ratings & Reviews

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

I have always had good luck with my warranties for the Geek Squad. I buy all of my electronic and applied from Best Buy because of the Geek Squad!

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

We haven’t had to use the service yet and hope we won’t need to but I’m sure it will be well worth the little we had to pay for it.

Great to have in case of any incident or emergency that occurs

So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

After buying ii my products, i dont use my plan for now because my products are really good.

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

The store plan adds good coverage to the warranty.

I have opted to take additional Geek Squad Protection on most appliances. A few years ago I bought a dishwasher that kept breaking down. Thankfully the Protection plan made it simple to get it fixed. And after the third problem, they replaced the unit without any hassle. The protection plan more than paid for itself.

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

I like it, I just hate that I can't bring it directly to the store.