Customer Ratings & Reviews

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

Had the TV for two years so far no problem five year warranty can’t beat it

After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.

I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.

Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

must have this a five year extended warranty gives you peace for 5 years.

Necessary coverage. Worth purchasing to protect our tvs

I love how I will be able to get help for the next 5 years. So Thanks!!!

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

The only thing that I say is bad is I purchased only for 2 years I would always do t he 5 year plan because it is safer to be protected and have your mind at ease if anything should go wrong with your product you know it will be fix! Great Service!

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

Always got to get the protection plan. You never know when you’ll need it