Customer Ratings & Reviews

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

Always get it. You never know when you might need it.

Well worth the price and was very easy to use for warranty replacement. Great customer service

Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

Provides good service. Definitely helped me out when I was confused about my TV.

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

I had to utilize Geek Squad when one of my TV’S screen became pixilated. In order to correct the problem it will cost just as much to fix as if you were purchasing another TV. With my protection plan I was able to select another TV or of equal value .

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

I’ve had the geek squad before it’s a great plan. Anything over $25 I usually put a plan on. You never know I’m gonna happen and they’re always good when you need something.

Geek Squad was so great and their service is amazing

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

I love best buy and they use to be the best but know its like they find loop holes to not service you device. I had a kids tablet that i bought in a package deal around Christmas i bought 4 plus the protection. My son cracked the screen a few months into having it so i took it back to best buy and they tell me its not worth fixing to just get another one so i did and took it to them they tell me since i got it on sale they will only give me the price i paid for it. Which was maybe 60 dollars. But the tablet was now worth 150 or 160 cant remember so i paid the amount i ended up adding to get the new tablet for the protection plan i could of kept that money and when this happened just bought him a new tablet it didnt make since for me to pay for the protection on a marked down product which if they would of told me i wouldnt of because it aint good for nothing on a item thats marked down. Unless its a very expensive marked down electronic.

I love the protection plans they offer they are the best that’s why I always get one on anything they let me it’s worth the money and it’s so fast if you ever need to use it

Money well spent. Even the best equipment can break down. Enter the Geek Squad.