Customer Ratings & Reviews

A must have, especially if you're purchasing a new TV. Its saved me on multiple occasions when my tv has started having issues after 2-3 years

called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

It brings much relief knowing if i have any problems with my tv the greek squad is there. So far i havent had to use it but by y he time these 2 years are up I'm planning tp extend my warranty...

I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.

Good television great vivid picture. Some occassional light flashes.

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

This 2 year plan was great to purchase for my device.i didn’t have any problems with this

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

Not needed 2 weeks waited for delivery And wasn't happy with the tv

Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.

Best warranty to get for your TV Computer Phone and every other electronic you have

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Great service no problems at all. Would use again !

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

I haven't had the chance to use this but I'm happy I have insurance on my products.

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.