Customer Ratings & Reviews

Geek Squad protection means total peace of mind while using tech devices, I can focus on what I needed to do knowing that BestBuy got my back if something goes wrong with my device.I always buy protection when I shop at BestBuy.

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it

I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

Don’t risk it. When you buy a TV most of us expect to have them for multiple years because it’s an investment. Get the warranty and protect yourself for the future of your TV especially if you’re buying OLED because it covers Burn In.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

Great warranty feature when something is not your fault. The only thing that does not cover is if its your fault such as dropping something or breaking it on purpose, but sure is helpful with laptops to avoid internal system breaks.

Always need the protection plans! Anything can happen!

Cheap peace of mind when buying electronics. Things happen and nothing is getting any cheaper to replace, so it makes sence to me to get the warranty on some items.

Excellent price for warranty. My Tv is in good hands!

So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

My Granddaughter is so proud of this Vivo tv I most Definity will buy again good quality and picture.

I purchased the insurance when i Purchased my daughter tv. Her tv inexplicably got a very thin green line on the screen. I called geek squad and set an appointment to take in the tv. They gave us a new. Painless and quick exchange.

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

The agents quickly and efficiently installed my new TV. Very professional and explained how everything worked. Setup universal remote and ensured everything worked correctly.

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

This TV does so much still finding new things daily. We love it!

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.