Customer Ratings & Reviews

I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

Great customer service by the geek squad personnel

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

It’s good to know that I have protection if needed.

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

My last tv only a 1 year warranty when it broke so that didn’t help. Made sure to get the longer warranty with this new tv.

Value per money,must have warranty for your electronic devices

The agents were absolutely great installing the Tv and wall mount. They were of the the utmost professional. They knew exactly what to do and I didn’t have a worry in the world. I’d highly recommend them again for future installs.

Best Buy backs this warranty 100%! There are no further charges if something goes wrong with the item...as I am a Total Teck and an Elete Plus member. Have already had 3 items replaced in years 3&4!

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

Highly recommended we have not had to use it but o like the peace of mind incase I do

I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

if you purchase a geek squad warranty, you did a right thing, all that i purchased in best buy i bought along a geek squad protection and its a rewarding thing for me and the products,, they will fix it and the technician is good, a very knowledgeable to the product,, two thumbs up for you geek squad team..

Protection plan looks good compare to their competitors

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.