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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 30,749 reviews
  • Rated 5 out of 5 stars

    Pay for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to be reassured if anything happens to my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed! Definitely helped fix a couple of my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products T.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again added protection is always worth it in my opinion. For the price it’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Worth the Expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the protection plan is a must have for expensive tech that you plan on keeping for years to come. In the past, I had to make claims a few times on my products and the geek squad always corrected the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers good service if you need protection and security for an electrical device its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to know that my purchase is backed by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty I've purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and nice too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not. Who knows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer1986

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

    I would recommend this to a friend