Customer Ratings & Reviews

Alk good i guess. I just bought the TV and the extended warranty hoping I never use it!

Investing in the 5-Year Standard Geek Squad Protection plan was one of the best decisions I made when purchasing my electronics. This comprehensive protection plan provides peace of mind like no other, offering coverage for a wide range of issues that could arise over the years. What sets Geek Squad Protection apart is its unparalleled customer service. From the moment I signed up, I felt like I had a team of experts ready to assist me whenever I needed help. Whether it's troubleshooting technical issues, scheduling repairs, or even providing advice on optimizing my devices, the Geek Squad team has always been friendly, knowledgeable, and efficient. The coverage itself is extensive and flexible, catering to a variety of needs and budgets. Not only does it protect against manufacturer defects and malfunctions, but it also covers accidental damage from drops, spills, and other mishaps. Plus, with the option for in-home service, I never have to worry about transporting my devices to a repair center. One aspect I truly appreciate about Geek Squad Protection is its transparency and reliability. There are no hidden fees or surprise charges, and claims are handled swiftly and fairly. Whether I need a simple repair or a full replacement, Geek Squad has consistently delivered on their promise to keep my electronics running smoothly. Overall, I can't recommend the 5-Year Standard Geek Squad Protection plan enough. It's a worthwhile investment that provides invaluable protection and support for your valuable electronics. With Geek Squad by your side, you can rest assured that your devices are in good hands for years to come.

I like this because it covers all Where what the salesman sold me was junk I cancelled and got gunk warranty

I bought the warranty on a TV that I purchased 4 years ago. The TV was not repairable, so the warranty offered a replacement for the defective item. I applied the value to the new product and bought another warranty; it's a no-brainer. BUY THE WARRANTY!

I recently purchased a 2-year Geek Squad service plan for my TV, and it has been one of the best decisions I've made. The level of service and peace of mind that comes with this plan is truly unparalleled.From the moment I signed up, the Geek Squad team has been incredibly responsive and professional. They made setting up my new TV a breeze, handling everything from the installation to ensuring all my settings were optimized for the best viewing experience. They even took the time to walk me through all the features, so I knew exactly how to get the most out of my TV.What really sets this service apart is the ongoing support. Anytime I've had a question or needed assistance, Geek Squad has been just a phone call away, and they always provide fast, friendly, and knowledgeable help. Knowing that I have two years of this top-notch service gives me complete confidence that my TV is protected and that I'll have support whenever I need it.Whether it's a minor issue or a more significant concern, I can trust Geek Squad to handle it efficiently and effectively. The service is absolutely worth the investment, and I would highly recommend it to anyone looking for worry-free protection for their electronics. This service plan is an absolute must-have, especially for a high-value item like a TV. Five stars all the way!

I had a great experience with Best Buy’s customer service after buying my product. The staff was professional, efficient, and very knowledgeable. They handled everything quickly and made sure I was taken care of without any hassle. Definitely earned my repeat business.

It's reassuring to have the protection for 5 years if anything happens.

It’s good to have the right product for the right price

Picked this TV over LG C5. The OLED has too much reflection and not good in room with windows and sunlight. This QM8K is excellent in bright room and blacks are excellent. Have not seen blooming or black shadows being crushed. Highly recommended!

Bestbuys geek squad insurance is great if they cant fix it they give you a new one right there on the spot mot like other places where you pay for ins. Protection and get the run around. I buy all my electrnonics at bestbuy just because i love there no hassle protection

purchased when we bought new television and not needed but problems with help from transmission source made this seem a very practical purchase.

Very good quality and performance. The picture is sharp, the sound is clear, and the setup was simple. It works perfectly in my home and I am very satisfied with this purchase.

They found the software that was used to hack into my computer, removed it, installed software that will prevent future hacking

Best install ever! Top shelf product knowledge with excellent customer service! Highest recommendation!

Best of all warrenties I researched. Very comprehensive although expensive for the 5 yrs.

Beautiful Picture Quality. Rich, Vibrant, True Colors. Highly Recommend Adding Samsung-Q-Series HW-QS750F Sound Bar. Great Sound, Reasonable Price, Bluetooth Compatible.

You can't beat the Geek Squad ! As soon as we purchased this , our computer was compromised by an imposter rep for a printer Company. Geek Squad got us in that night! They kept it for a day and cleaned it up and checked for viruses and inplanted tracking, ect. They talked to us extensively and educated us ways to protect the laptop security, ect. The staff are knowledgeable, kind and efficient. Mad respect! Well worth purchasing for any issues and help with laptops/PC's.

Geek Squd is amazing! They help with any problems you may have associated with your electronics or IT issues

I did not think I would need the service, but I’m glad I purchased it because I ended up needing my TV to be replaced. The Squad did a wonderful job and we’re very respectful of my space.

A secure feeling to know the Geek Squad is available should I need advice or help.