Customer Ratings & Reviews

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

I haven't use my warranty yet and hopefully i don't have to.

Its nice to have local support for some products you can buy a Bestbuy. That is one up for Bestbuy vs. their competition.

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

TV is great, quality of images, feels like a more expensive tv

very good service at the moment and they clarify all your doubts with the team, thank you

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

I have never had any trouble getting replacements for products that have gone bad within the warranty period. It is money well spent if you do not want to have to pay to replace the product if it is defective outside of the manufacturers warranty.

Great tv good picture really pleased will definitely be back great place to buy from

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

Loved this tv super clear. Geek squad are always very helpful

My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.