Customer Ratings & Reviews

Great support and great service. Fast installation.

Bought two of these TVs during Black Friday deals. Must say at this price its an amazing TV. The picture quality and the colors are comparable to high end TVs.

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

Delivered and broughy inside safely. Prompt delivery!

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

The service is good & quick and they mounted my TV and connected to all devices.

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

Honestly good service when i got my tv truly grateful for the insight

haven't had to use it but have close friends that have thats why i purchased based on there experiences

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

Available when needed. Talked with you as you are going through the set up process with you while on the phone.

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

Great Service customer, focus and friendly and they knew what they were doing

It comes in handy its best to have it and not need it then to need it and not have it.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.

The tech was very helpful and knowledgeable. I have used this service many times always friendly

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol