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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 30,749 reviews
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided phone support to set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get for big purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff , helpful with all my needs and overall phenomenal service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend adding coverage , reliable and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism at its best and arrived earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the extended warranty, especially if you have little kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option of having the extra protection of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but great to know its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Warranty everything Best Buy said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good deal. When you break it down by the months and years, you can't beat that

    I would recommend this to a friend