Customer Ratings & Reviews

Peace of mind was worth a few dollars. Knowing in covered is worth it.

I purchase all of my electronic products from Best Buy. I like that they have the Geek Squad as their service as I have needed their help on many occasions. The staff there is generally helpful, although sometimes the wait to see someone can be long. I trust Best Buy and their Geek Squad, which helped to remove malicious software that appeared on my computer. They did a thorough scan and eliminated all threats to my system.

Thankfully i have had to use this yet but im sure its good

Overall great tv. Great picture, functionality, apps. The ONLY complaint I have is that the tv will start messing up communication from the remote and move erratically, leading to being unable to get to the setting to reset tv, forcing you to unplug the tv to reset it. Which is pretty annoying but other than that we absolutely love the tv!

The Geek Squad technicians are exemplary. Their knowledge is awesome and are always willing to assist.

I bought this TV to replace an older one that was on the fritz. I love how light this TV is and how it looks in my living room. The sounds is amazing and it works at my lower volumes than my old TV. I wanted a non-smart TV since I already have any Apple TV and this worked perfectly.

The Tv in these last couple months has been performing fantastically. The colors and images are so good I cannot recommend it enough if you are debating on it. I choose the largest size but it does come in a smaller one in case you wanted something more manageable space wise. All and all tv has been great , no issues with it, compatible with my set up and has no disappointed me yet

The Geek Squad protection is a must, especially if you buy a lot of technology like I do. It’s a small investment versus replacing a washer, large appliance or expensive item from Best Buy. The Geek Squad was super helpful when I needed someone to help me install my 65-inch TV. It’s a smart investment.

I could go both ways with geek squad. I have taken in laptops with starting/power issues. Because they happen to start once while the unit is there its fine. Not always. I have had a tech come to my house to repair a tv. The TV didn't work when they came, and worked when they left. But, certain features were never the same or non existant. The tech pulled my control board, looked at it and then the replacement. Apparently the numbers didn't match because he held it in position and had to check that all the connections were the same. The TV just wasn't the same afterwards. Slower, and the picture quality was not the same. I really believe that the replacement board was for a lesser model of the same TV. As far as the warranty that I always purchase on big electronics, I couldn't be happier except when sub standard parts are used. They did end up replacing that tv though. The screen finally went bad and hisense doesn't offer replacement screens. Or didnt at that time.

The 5-Year Standard Geek Squad Protection Plan is absolutely worth it. It provides excellent coverage and fast, hassle-free service when something goes wrong. Geek Squad staff are knowledgeable, friendly, and quick to help. Knowing my product is protected for years gives me total peace of mind. Highly recommended!

You can feel at ease with any Best Buy purchase when you back it up with an Geek Squad warranty.

As a person who has had to replace newer yet broken TVs in the past, I knew I wanted to purchase the support plan this time. Though I have not needed to request service, I appreciate the peace of mind.

Good add protection highly recommended to protect ur warranty

I purchased the five-year standard Geek Squad protection when I bought my new TV because I like the feeling that if anything goes wrong with my TV in that period of time, I'll have the sense that the Geek Squad will fix any problems they may incur during that period of time

Haven't used it but if I do at least I know I have coverage

Worked on my tv that could not be repaired. Purchase price credited to new tv service. Repurchased on new TV.

I always use Geek Squad and always rely on it. So good.

These young people are so knowledgeable in the Best Buy products. Where did you find them!

It is always a gamble purchasing protection plans. However, Best Buy provides the best backing of products they sell and well worth the additional minimal investment.

Having done all of the necessary research and finally deciding on the C4, I expected to be happy with a great picture. I was not. I was astounded with the sharpest and most colorful panel I have ever seen. Seeing a demo of an OLED panel on a LED/QLED panel is worthless. It can look pretty, but you have no idea what you are missing by not seeing it on a OLED. I also use my C4 as a PC monitor for gaming. It has a fantastic refresh rate and gaming is flawless. Finally, the ATMOS speakers are perfect. The 2+2 setup delivers powerful sound that is crisp and clear. I am so happy with this purchase I cannot give the TV enough stars.