Customer Ratings & Reviews

Great service very nice helped me move my tv did a great job assisting me

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

very good service at the moment and they clarify all your doubts with the team, thank you

It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

Great customer service by the geek squad personnel

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

The attention always it's great...they help me with a tv that didnt work any more and Made me My refund whitout a problem... Definily i recomend buy this proteccion for sure with no doubt.

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.