Customer Ratings & Reviews

They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

Excellent Service. Definitely It worths the value of the product to cover accidents.

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

I love the geeks. It's such a cool thing to have apart of the buying experience.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

Amazing staff , helpful with all my needs and overall phenomenal service

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

The Best buy representative was great he was a great help on helping me decide on my purchase

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.