Customer Ratings & Reviews

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

Very professional on every job that they do. Clean work and professional.

Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

Great service. The workers were very accommodating.. we accidentally gave the old address TWICE! But service workers were Very understandable and just demonstrated amazing professionalism.

I purchased these plans for every product I buy from Best Buy

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

I haven’t had to use it but I’m glad it’s there if I need it.

Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

It is great knowing that my tv is protected against any issues that may arise with the geeksquad protection

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

Very nice to have this service to play it safe when buying expensive items. Better than most other services that have been coming out recently. Highly recommended to pick this one up just in case

I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.