Customer Ratings & Reviews

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

This 5 year warranty is definitely worth it. It gives you an ease of mind if something were to happen when the orginal warranty ends. I always add a warranty on an item like this.

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

I actually upgraded my Geek Squad PP to 5 years prior to delivery

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.

Had a quick question about setup and they got me the help i needed!

Love it! Always go with a samsung when it comes to electronically devices

This is the best investment for a modern TV. They don't last and this has you covered

Geek Squad protection covers everything, very worth it when there is an issue with a product

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

I highly recommend to buy this product. It works exceptionally good.

I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

I am glad that i paid for this 2yr warranty,never know

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it