Customer Ratings & Reviews

Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

I haven't use them on this television but on another one and they was great.

Love this tv. It was perfect for my daughters bed room. She loves it. The picture is great. Definitely a great Buy

This Tv is great. Nice to view our photos Plus can watch Amazon and Netflix

Purchased for the double oven wall unit. Have not had to use it yet.

My television came out of control and they resolved it quickly

Protect everything as long as you can...technology is always messing up.

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

I've purchased the Sony x900h 85" TV which I had to return multiple times because the TV was defective, at least 3 times. Each time someone was suppose to come to my house to exchange it for a new Sony x900h, Bestbuy always rescheduled my appointment date and time without any notice. So I will wait at home on the appointment date and no one will show up. So I went into the actual Bestbuy store and complained about no one showing up and he said that it won't happened again but it happened 3 more times when no one showed up. So eventually I asked for my money back for the Sony TV because I was so frustrated that no one was showing up to replace my defective Sony TV. Once I got my money back I said I will give it another try and purchased the same TV again, the Sony x900h 85" TV. I got the the Sony x900h 85" and it was having issues also, so I decided to try a different TV the LG CX 77" oled tv to replace the Sony x900h TV, so I paid the $957 difference in price to get the LG CX 77" TV with a warranty. But the delivered date from the time I purchased it was so far apart that I eventually fixed the Sony x900h and decided to keep it and cancel my LG CX 77" TV and it's warranty. I never received the LG CX 77" tv. But since I ordered the LG CX 77" TV, Bestbuy canceled my warranty on my Sony x900h 85" TV. I was refunded the $950 that I paid for the difference for the TV amount but I was never refunded the money for my warranty which was $399. So now I still have the same Sony x900h 85" TV with no warranty that originally purchased. I called Bestbuy several times to either get my warranty reinstalled or get a refund on the $399 so that I could repurchase my warranty for my Sony x900h 85" TV. So I decided to go into the same Bestbuy store. I was waiting at the Cash register while two managers were just talking to each other about cars and random things for about 10 mins, as they just stared at me without even helping me. Eventually I talked with someone at Geek Squad at this Bestbuy store which eventually two of the managers argued with me about this situation, I was just trying to explained to them that I was suppose to receive a refund or reinstate my warranty for the Sony x900h 85" TV. That argument with two managers occurred on July 8 2021. I felt disrespected and humiliated. I've spent hours on the phone and at the store without any proper support. Please help me resolve this issue.

Get a warranty! With the way electronics are now a day, its worth getting the warranty.

The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

For $50 you can have peace of my mind with a 5 year protection plan to cover your TV from anykind of problems. When you spend $250 for the TV you want to make sure you are covered if anything happens.

The Geek Squad did a great job safely delivering, installing, and mounting my new LG UHD TV. The set up was fast and they even hauled away my old TV!

My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

The tv is a good one. I was looking for something to buy my kids and I found this brand. It is working great

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

Purchased this when I purchased my Sony Tv... Low nd behold my tv that I bought 2 yrs ago decided it wasn’t gonna work anymore...so I was able 2 call geek squad 2 come out Nd take a look... best service ever

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!