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Customer reviews

Rating 4.7 out of 5 stars with 30753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 30,753 reviews
  • Rated 5 out of 5 stars

    The service plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Omit at your own peril

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no beed of this yet, but previous products have been well serviced by them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would I do without them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEED Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy more often than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my back all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept up their side of the bargain +.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection warranty is awesome and it would be worth to purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where hands on took their time to make sure that I where satisfied with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeksters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad warranty on my electronics, minus the TV, I don’t believe it’s worth it, but as far as controllers goes, all day.

    I would recommend this to a friend