Customer Ratings & Reviews

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

Ive used geek squad before and will definitely use it again. Any issues i have they are very informative and nice. I can get confused sometimes but they are very patient with my lack of knowledge.

Well I had other products I had bought from Best buy anf they always keep there word on warranty

Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.

Love, love my geek squad protection. Great help when I need it. Recommend it to anyone.

They seem to do a good job of taking care of you and honoring their word

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

They are very respectful and responsive and get the work done

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

I havent needed to use it yet, but its nice to have the protection when i need it.

Benefits for the price was excellent. Will buy again.

Appreciate protection coverage as always. Thank you

Great graphics for The price. Its also nice how they have the quick pick options for a few apps on the remote

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.