Customer Ratings & Reviews

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

This feature adds a little extra peace of mind. I would definitely recommend.

It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

Havent had to use the service yet but im sure its top notch as is everything else.

Decision to jump in such a great deal was the best choice, great deals everyday.

I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

As per manual, sounds likes reliable and easy in case anything goes wrong. First time buying this and bought for both vizio tv

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

Excellent "Peace-of-Mind" protection in case my TV fails in the future. I have used the protection plan many times in the past on other purchases and have not had any problems with Best Buy honoring the plan.

Nice to have the piece of mind incase something happens and the delivered

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

[Employee of bestbuy] So far so good with not needing this, but I did buy the insurance…

Very helpful in store describing the differences in the tv’s

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available