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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 30,850 reviews
  • Rated 5 out of 5 stars

    Wow with a 75" TV problem? They come to your home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it’s Worth to buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my back all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICK & EASY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have that what if thought lingering in your mind when you purchase something, please purchase this. It's painless & definitely comes in handy if something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not leave the store w/o it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for good electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for a deal of a TV. Hoping that if my TV breaks out of the manufacture warranty this will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think about but it just buy it. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is amazing and extremely beneficial to have for all electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad twice now and have had a great experience both times. The first was for a tv the other was home computer. They are very professional and patient. They answered all my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to be protected. This provide what I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 5 Year Warranty on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get it if you are buying a big screen TV or high priced electronics. It is a good insurance for your comfort of mind. The service is above my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with 2 items i bought and both times was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television buying at Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a review for this one, hope I never need The geek squad

    I would recommend this to a friend