Customer Ratings & Reviews

No comments about the service because the guy delivered the tv and we took care of the rest.

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

Excellent choice. Good value, quality , performance. Good advise from sales representative

[Employee of bestbuy] So far so good with not needing this, but I did buy the insurance…

They were super helpful and insightful . I literally was in the store for maybe ten minutes

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Geek squad was worth it for this product. I made a wide decision to purchase it.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

great store always smiling bestbuy forever great stuff

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

Always happy with geek squad great customer service

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.