Customer Ratings & Reviews

Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

Tv is working great and the color is way better than I expected. Thanks bestbuy!

Happy to buy this product and very satisfied with my product

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

[Employee of bestbuy] Always get protection wirh your products its worth it. Be smart on how you use it

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

Great job, very trustworthy and communication was excellent

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

Have only had my TV for about a month, but haven't had any problems. Always nice to have protection if needed, especially at a good price. Anytime I've dealt with Geek Squad they've always been prompt andvery helpful. Completely satisfied and will update if any problems occur.

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

The agents helped me setup my television, the gents were very helpful and professional.

we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

Had tv since April 2024 and so far LOVE the tv !!!