Customer Ratings & Reviews

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

Great deal for a great price. Easy access to assistance and great response

When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

Not sure what to say about protecting except I am happy best buy offers it

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

Listen here ...LG which stands for Lifes Good is always reliable and time tested. LG has the best manufacturer extended warranty program.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

They are very respectful and responsive and get the work done

Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

I got this with my LG Nanocell tv. The tv warranty only covers for a short period of time, so this will definitely help out if anything happens to the tv after the expiration of the tv warranty.

Great program for the amount of services you can receive.

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER