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Customer reviews

Rating 4.7 out of 5 stars with 30753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 30,753 reviews
  • Rated 5 out of 5 stars

    Heroes at Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to use the service to this date. But the added peace of mind I'm experiencing is worth the purchase price knowing that if I have ANY issues, The GEEK SQUAD has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the 5 year protection plan since it was only $40 more than the 3 year. I was pleased to find out 55 inch and higher geek squad comes to your house to fix the tv if you have any problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Addressed the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Protection is always needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the opportunity to use it yet but I’m sure they are reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great offer, the extended years they offer are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the thought alone with having 2 years of geek squad protection is awesome sometimes things does not begin to function properly anymore til after the 2 years but just Incase it’s always great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy retired Mommy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase insurance. This one is a no brainer. They have never given me any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    important to have it! i hear this is a good company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great essentials to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case something deos breakdowns after the manufacturer warranty ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the service quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful for the longtime usage of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Peace of mind is well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

    I would recommend this to a friend