Customer Ratings & Reviews

Wonderful team Highly recommend keep up awesome job

Always like a good protection plan just incase something happens.

Can't go wrong with a 5 year warranty on your bigger investment in your house. Have used Geek Squad previously and was happy with their customer service.

I think it is a really good product. I had an issue with a Sony TV and fortunately I had the five-year protection plan through Best Buy and they warranty the TV out for me.

I’ve had this tv for over a month and haven’t had any problems highly recommend

Well worth purchasing on an expensive oled tv. Reasonable for 5 year warranty.

Best warranty and service for the price. Geek squad deliverd my tv to replace a faulty one after 2 years. They even removed and took the old tv with them.

Not has to use yet. Maybe in the future. Nice to have.

With Best Buy membership you get Geek squad protection and special membersip prices. You cant beat Best buy prices!

Cool that is included. Honestly is helpful because not many Apple stores are nearby but sometimes I feel like I should just go to Apple instead. Also, some interactions I’ve had previously with the TV not the greatest customer service.

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

Hope i dont need it! This was a no brainer for the cost.

I always get the geek squad insurance! Just in case you never know what happens always a must when buying electronics!

I paid for a 2year warranty. When tv went out and i called, i was told they didnt sell the tv in that size(58") any longer so i would have to pay $80 difference for a bigger one,plus $63 for a new warranty or they would refund me for what i payed for tv a year ago. Im confused. What was the need for a warranty if they werent going to honor it? Customer service is nasty and very unprofessional.

I don’t care who you are or how careful you think you can be, that extra layer of protection is top tier, for sure.

Knowing my items are protected makes me sleep better! ;)

I've reached out to them over the TV that wasn't delivered at the time because I did not receive a phone call or email about the service. When it was canceled. They reached out, communicated with me and properly corrected issue.

Cant speak on other warranties or services but definitely geek squad took care of me. Specifically Norman the tech i was lucky to get. This is a must have and it gives you a peace of mind

Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

Great Service has Solved Problems. and transferred data from old PC to my new one