Customer Ratings & Reviews

Hard to give a review when we haven't had to use it. It is a great price considering how much replacement parts cost.

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

The geek squad is always so helpful and knowledgeable. They are also very friendly.

Geek Squad Protection worked out for me in the past. This is why I bought it again.

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Haven't had to use this service yet because my sony tv boke within the first year.

Surround quality and bass are amazing. Mightve gotten too much volume for our house

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

Excellent they are one of the best. Thank you for this product.

They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

Literally they install ny Tv so fast and very niceand fast service!

I think maybe for many TVS this might not be as useful, however, for OLED I would strongly recommend this service. OLED are amazing, but over time you might have burn in. I have not as of yet, but I feel five years of heavy use will make this service worthwhile to have.

I have used Geek Squad protection for service on appliances and installing & setting up a TV. The plan provides a beneficial insurance policy at a reasonable price.

Delivery was on time. Agent let me posted so we could meet at the delivery time and not waste my day. Efficient and courteous. Informed me that if we have any issues he would return to correct details

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,