Customer Ratings & Reviews

I have always had Geek Squad protection and it always paid for itself with the professional service they provided

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

They seem to do a good job of taking care of you and honoring their word

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

Reviews should be posted after you get to know product. 18 months later we are very happy. We moved it from a 10x 17 space to a 14x 17, we still like size. Easy to set-up. Works great withRoku 3.Brightness back light and refresh excellent.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

Always purchase insurance. This one is a no brainer. They have never given me any issues

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

The staff were very friendly and very knowledgeable and werent pushy for sales.

The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

havent had to use it product is excellent but if i do need to use it im sure ill have no issues