Customer Ratings & Reviews

I always get tgis with every major purchase. You never know when you will need this.

Great job, very trustworthy and communication was excellent

Haven't had any reason to contact them yet but it's nice to know im fully covered

Nice to have in case needed and just never know. So if anything does happen I'll be ready with geek squad

Love how we are protected in case something happens to our purchase.

So far excellent ! Need a new remote wondering how fast I will get it

Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

I haven’t had to use it yet, but it seems clear and straightforward.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

love that we got this with our TV! Great if we need it and good customer service!

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

[Employee of bestbuy] Just get the protection. It will save you one day.

[Employee of bestbuy] Just get the protection. It will save you one day.

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products