Customer Ratings & Reviews

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

This was the second TV I have purchased within the past few months. Great value!

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

Great service didn’t take long at all to get the extended warranty really helpful

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

I am very paranoid about oled burn in. After dropping 3k on a TV I want the piece of mind that my purchase is protected. Best buy covers burn in an display issues due to wear and tear. Worth it if your buying an expensive TV.

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.

For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

Excellet warranty service. Techs from geek squad know their stuff.

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

[Employee of bestbuy] The picture quality is great! The TV is big and looks great above the fireplace!

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.