Customer Ratings & Reviews

worth every penny. had these warranties before and the geek squad are great peeps

We brought the TV home and set it up ourselves. Had no problem at all. Did not use GeekSquad but will if we have any problems.

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

Haven't used this yet probably never will but it's a good thing to have just in case

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

Manager was very informative at the store in helping me to choose this service plan.

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

This is something I always buy with buying a TV just in case something happens to the TV

Always worth the extra protection with electronics these days.

Everything works well and I will refer anyone to Best Buy for your electronics

Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

Need if you are getting something electronic for a young one or and open box item.

bought 65" insignia 4k tv in july - hdmi ports (all 3) failed in mid november - purchased 4 year geek squad svc contract - contacted geek squad service - 4 separate chat sessions, and 1 telephone call later, they have yet to have the repair person come to my home to put a new motherboard in my tv - it is not even scheduled!! on the telephone call this morning, their rep said they did not even have a repair person in this area (syracuse, ny), to service tv's. they took my money for the contract but can't even provide the service!! buyers beware of this tactic - service is not part of their dna!!!

I always get the extended warranty on large purchases. First time i added it years ago it saved me a lot of money

I recently purchased a toshiba tv for $230 so I had no intentions of purchasing an extended warranty. Best Buy offered a two year warranty for only $29 so I couldn't pass this up. This is one of the best extended warranties around in my opinion.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

Worth having the peace of mind and it was affordable.