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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30759 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 30,759 reviews
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best warranty ever, it gives you guarantee to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value if you run into problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it! Worked for me. Received a new TV when old TV could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, problems with warranty keep up good work for customers... Thank you..Mr. Baquera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En buenas condiciones perfecto. Sin ninguna rasguños

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to say it but you need to protect your electronics purchases nowadays. This has come in handy for me on several occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good guarantee. 100% recommendations. just what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Go Wrong With This Offer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provides excellent warranty coverage for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Geek squad techs ahve been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there if we need them haven't needed to used them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind in case anything happens to my 86 inch tv.

    I would recommend this to a friend