Customer Ratings & Reviews

Best customer services، easy , efficient, worth it ,100%

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

I haven't used jt yet. But is nice to k ow the Geek Squad us there to help anytime. :)

Working fine and grateful to have it in my house. Excellent cleanup at every corner.

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

Is the best protection products I don't have any issues with report a claim

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

Have not needed to use this for the purchase of a LG 55inch nano cell TV but the peice of mind is worth it.

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

They were very helpful. Figured out the problem quickly and returned for a new tv.

I always get this service on tv. I call and they are always very helpful with settings on the tv and figuring out what is wrong and fix the problem.