Customer Ratings & Reviews

I bought and used the extended warranty from Best Buy and recommend it to everyone.

Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

I like everything on my new samsung tv, including its sound system and the incredible picture on it.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

We love having the peace of mind that the geek squad protection gives us

It's been a long time but whenever I needed help Geek Squad was always there thanks alot

I’ve had it for over a year now and it works Excellent really high tech.

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

My suggestion is to always always get the protection plan

Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

I know geek squad and can i say i just love them they take the time to care

I always purchase Geek Squad. They have come in handy many times.

Geek squad is awesome. Showed up and showed out Good Job

The warranty I would recommend to anyone Thanks for the warranty process

The warranty I would recommend to anyone Thanks for the warranty process