Customer Ratings & Reviews

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

Haven't had to us it yet, but the coverage looks great and we have a Geek Squad tech account, too. Worth it for an item of this price.

I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase

Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

Was skeptical at first. It's not a bad tv . I just wish that Sony made a fire stick version, Due to that being most of my electronics are Sony products

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

Perfect service. A great value. Great service from the Geek Service.

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

[Employee of bestbuy] Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

The Customer Service Agent was very helpful and the Price was good

excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

Came in on time and two people dropped off the tv. Very nice.

I haven’t used it yet but in my opinion, it is a must-have.

Geek squad is always great and willing to help out with any questions we have!

The Geek squad technician really knew his job. He helped us with getting a replacement

I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.