Customer Ratings & Reviews

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

I've always had great service with GS and only have good things to say about them really. They've always been helpful and knowledgeable and friendly.

Have always been happy with the geek squad protection. Good coverage and good price. Well worth getting the plan. Pretty much covers everything.

I love working with geek squad the do amazing work and love how it works

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

Absolutely excited to have this warranty but hope to not have to use it

It is good to know that our tv is covered if there is a problem and they come to us.

Purchased for grandsons bedroom and couldnt be happier with it

I have not needed the service yet. So I have to give them credit for good quality products

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

Love geek squad I always get geek swap when I buy a large item from Best Buy

Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Literally they install ny Tv so fast and very niceand fast service!

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

EVERYTHING WENT WELL WITH THE TV AND STAND ASSEMBLY ON FEBRUARY 17 2024

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

great ,this protection is good and cheap to take care of your products

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!