Customer Ratings & Reviews

When I bought my 50 inch Toshiba approximately 5-6 years ago I purchased the Geek Squad extended warranty. I don't normally purchase these warranty because most times it is just as cheap to buy a new replacement. I forgot about purchasing the warranty. At about 4 years I started noticing wide darker bands of color running from side to side along the top, bottom, and through the middle of the TV. I went to my Best Buy account on line to see how old the TV was and then found out I had the extended warranty. Originally Geek Squad was going to replace the entire panel but, the TV was no longer being produced. I was given a code and told to bring the TV to my local Best Buy and everything would be taken care of. Best Buy refunded me the entire purchase price of the TV including the sales tax. With that I was able to purchase a larger TV and yes I did purchase a Geek Squad extended warranty for the new TV. Unlike most places fortunately I didn't need the original purchase receipt. One of the smartest decisions I have made as far as extended warranties goes.

Just the right size Tv for a small apartment . NO problems love it and the price was great. Bought the 5year warrenry for 30 BUCKS CAN NT GO WRONG

The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

Haven’t had to use this yet but nice to know it’s available

must have in case of need. Good value for warranty

Looks amazing. Sounds amazing. The speakers on the TV are better than my soundbar. Bright enough to see clearly when my drapes are open in a sunlit room. Looks great playing on my PS5 too. Nothing more I could ask for...except maybe seeing a little extra info in the menu. Specifically, I would like to see the frame rate numbers. I cannot find that in the menu.

Love the confidence of having 5 years of worry free use of my new T>V> thanks to my 5 year Geek Squad warranty.

Still working like the day we purchased it 11/29/2018. Great TV!!

Worth it! Their services have assisted me in the past with Apple products and any questions I had.

Geek squad delivered and set up my Hisense 75” mini led tv. They arrived on time, was very professional and informative and please t to work with. Would use them again for my next tv.

This is good service to have in case of an emergency.

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

Can’t go wrong with the extra protection. It is needed because you never know when something will go wrong with your product.

I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

If you have the means to pay for geek squad do it !! They are always nice and if u have questions they always answer them.

Thankfully hadn't had to use it as of yet but I have a toddler so it's only a matter of time and they're super helpful with questions

Yes, by all means I highly recommend that Geek Squad, be contracted as your service provider in your investment in purchasing your TV…

The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.