Customer Ratings & Reviews

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

great tv just need find way my DVDs.just try find out play movies

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.

Haven't needed the service yet but wanted to review for the gift card entry.

Good seevice and explain everthing that i need good service

Always trust the geek squad! They are lifesavers!!

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

Agents came to pickup tv and installed replacement in no time.

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.