Customer Ratings & Reviews

Great service Fast and very friendly people I would recommend it

The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

Always get geek squad protection on everything they fix it if you have a problem

Easy to set up works just as advertised and using your amazon account can speed up the process.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

They are super friendly an knowledgeable an let you know how to go about setting up your electronic you get

The Geek squad provides excellent warranty coverage for electronics.

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

The agents are there if we need them haven't needed to used them yet

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

Can never go wrong with Geek Squad protection. A must have when purchasing tech from Best Buy

Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

Have used Geek Squad before and are year happy we have this 5 year service on our TV

I feel secure each time i purchase this. The value in having this service is the best security possible.