Customer Ratings & Reviews

Very good quality And very satisfied with the results.

I'm not the type to just go and get protection, but after thinking about it, I'm glad I did. I had an issue and this was taken care of no questions asked. Great job Geeks.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

Really happy with Geek Squad protection on our purchases

Geek squad has always provided quality care for each of my items

Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

[Employee of bestbuy] The geek squad was very helpful and when getting a nice tv it is worth it

Happy to have another layer of protection for any future mishap

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

Always there to help with any problems! Geek protection is peace of mind!

the Geek Squad always gives me good service when they show up. My only problem with them is that it is such a long wait for service appointments. And I get anxious waiting.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

Hopefully will never have to use it. I always buy warranty. You never know what may happen.

Professional and quick response Great to work with

Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

I love my Geek Squad protection. They check any problems that the computer have had and they keep my computer updated for my needs.

Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem

No need for any service yet, but the price makes a 5-year warranty worth it.