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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 30,853 reviews
  • Rated 5 out of 5 stars

    Mdl1962

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient, Friendly and knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv it’s great size . have big living room this looks really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always better when you protect your devices, I feel safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity now days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have security on your products. The price was good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service around! Fast service and knowledgeable group of people made my experience seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, very happy, I have no complaints about my purchase, really very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, very happy, I have no complaints about my purchase, really very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go back to the old renewal policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.kisha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have because I would not have to buy another tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy anything from best buy without this amazing service

    I would recommend this to a friend