Customer Ratings & Reviews

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

I WOULD LOVE TO SAY THANK TO MIKE AT GEEK SQUAD FOR IS HELP LAST WEEKEND AND THE THIS FRIDAY I PICK UP MY NEW TV WHICH TRULY LOVE AND IT LOOK GREAT AND I DO WANT TO SAY THANKS TO VERY BODY AT THE TRUBULL THANK YOU

Very good and I referred to everybody I know and y’all are very good

I purchased this extended warranty for my Samsung TV and began having issues with the TV 2yrs after my purchase. Geek Squad was great in helping me get the board replaced within a few days. Will Purchase again

The afents mounted it to the wall and got everything connected to my tv

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

I'm happy I got geek squad protection. You never know when you're device or appliance will give out, surely it will be after the manufacture warranty expires...

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

Amazing crew, plenty of knowledge about the products, excellent job

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

This is a peace of mind just incase TV get bad it will be fix or replace to new

No worries for the next 5 years since my 75n Sony is covered. I had it set up and calibrated by the geek squad. Extra sweet since I added a Sony sound bar and satellite speakers.

Had a protection plan on a 19" Insignia TV that stopped delivering audio. Took TV in and because of the protection plan got a replacement immediately. Definitely worth the money!

Always get the geek squad. Its saved me more than a few times. No hassle either

You can't go wrong with Geek Squad Protection, such a small price for a piece of mind, whenever I purchase anything big from Best Buy I always go for the added protection plan.

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.