Customer Ratings & Reviews

Great service! Friendly, knowledgeable, and very helpful people!

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

Great experience and easy going . Quick response and experience

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

Me recomendaron extender un plan extendido al televisor yo lo compre a 2 años

I hope this TV lasts longer in the other one I purchase just over a year ago

Since the sound went out the geek squad was very helpful in getting the sound back.

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

Always good to have prutction plan they very good response and fix it

Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

The Geek Squad has helped me with pass issues. So, I highly recommend them.

It is good to have a warranty i haven't used it when i do will let you know

Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST