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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 30,774 reviews
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad assistance is, in a word, Essential.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proctection plan is always good when getting a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nivel of service and greatest assistance from the Greek squad are incomparable. They’re one of the best reason I get all my electronics from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be covered incase something happens you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service but the warranty is misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet. So not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't use the Greek squad so i can't say anything about them except i have used them in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind for my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for my purchase. Glad to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture and excellent for the price. Best Buy has the best prices for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv just the right size! It fit well in our living room with out being to big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best Squad for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Geek Squad Service. They are customer friendly and very useful for any electronic application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best service you ever have I recommended to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

    I would recommend this to a friend