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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 30,774 reviews
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Necessary!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great.very helpful and didn't hesitate answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 times my tv broke down and they replaced it with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year Protection saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second plan. My first, four and one-half years ago saved me when my Sony 65 tv failed. Bestbuy could not repair the set so they gave me a new, modern Sony. This save me $1,800.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a warranty makes me have a ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony's a geek squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the way to go. Just to give u a piece of mind just in case ur product starts To malfunction. Protect your investment if your spending a significant amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the five year protection plan for a TV we purchased recently. I love the peace of mind that comes with being able to replace or repaid the TV in the event it stops working. Geek Squad has been very helpful and friendly so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really know what say on this one. I got a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Protection Plan which is wonderful...... Incase there was a issue...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feel Safer But I Didn't Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I first purchased a protection plan for an item, I will always purchase these plans with any larger purchase. If there are any problems at all, this protection plan will make repair or replacement an easy hassle free ordeal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have for computers and electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its here if i need it (its been many yrs since I have) but theyve done great when i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra coverage of any devices you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

    I would recommend this to a friend